At Rappaw Veterinary Care, we provide comprehensive support for pet owners across our clinics, including Plimmerton, Tawa, Whiby, and Kenepuru (Central). Our client services page helps you access essential forms, understand fees and payment options, and take advantage of our loyalty program, Rappaw Rewards. We aim to make your experience with us simple, transparent, and rewarding while ensuring the best possible care for your pets.
Client Forms
Rappaw Veterinary Care offers a range of downloadable client forms to streamline your pet’s registration, hospital admission, and special care requirements.
NEW CLIENT REGISTRATION FORM
HOSPITAL ADMISSION INSTRUCTIONS
While visiting this veterinary hospital we want to ensure your pet gets the best care possible. To help us achieve this, please read the following notes and instructions. If you are unsure of anything please phone us.
CATTERY ADMISSION FORM
DIABETIC ADMISSION FORM
BEHAVIOURAL PRE-ASSESSMENT QUESTIONNNAIRE
Pre-assessment Questionnaire for your pet.
PATIENT ADMISSION FORM
PUPPY PRE SCHOOL QUESTIONAIRE
Fees and Payment
All clients, upon registering with this practice, sign an agreement to pay all fees at the time of treatment of their pet.
Payment Methods Accepted
We accept all the following methods of payment:
- Cash
- EFTPOS
- Q Card
- Afterpay
- Farmers Card
- Credit Cards (including Visa, Mastercard, Diners)
- Gem Visa
- Vetcare Finance
- Rappaw Rewards Bonus points
- Rappaw Gift Vouchers
If you have any potential problems paying please speak to the us about your situation prior to seeing the veterinarian.
What Do Your Veterinary Services Cost?
Our focus is on delivering high-quality diagnosis and treatment rather than being the cheapest. Standard consultation, vaccination, and routine surgery fees align with other veterinary practices, but the level of care you choose determines the final cost. We never compromise on safety or comfort, and bonus points from Rappaw Rewards can significantly offset costs.
Do feel free to discuss these matters with us; we will do our best to accommodate your circumstances. Costs vary depending on what procedures your pet is having and what size they are. Please phone or email us for an estimate.
Don’t forget that you can earn bonus points (if you’re a member or Rappaw Rewards) – these add up quickly and can make a significant reduction in costs.
Does Rappaw Offer Credit?
Full payment is expected at the time of consultation, but we provide flexible finance options for clients needing assistance. We offer a number of finance options to make paying your vet bill easier as we understand that not every visit to us is planned. Please explore finance options below.
Q FINANCE
We are able to offer 12 months Interest Free terms with Q card Finance for transactions over $200 (subject to Q Cards t&c)- Please note payments made on the 12 month interest free offer, must be made via our computer system and not via the eftpos terminal.
There is a link at the bottom of this page to apply for Q finance this is a non obligation pre approval.
If you already have a Q card you can already access Q3 (3 months to Pay) at any time.
VETCARE FINANCE
VetCare Finance provides fast loans and flexible repayment options. You can apply online and get approval almost instantly.
IS THERE AN EXTRA CHARGE ON WEEKENDS?
No we do not charge extra on weekends. Afterhours/Emergency surcharge – may be applied if we need to see your pet for urgent non scheduled treatment. Please discuss with reception when you phone.
There is also a non-client charge for emergency situations where your own registered vet cannot see you. Please discuss this with our client services team.
General Pet Health Information
POISONS – FOOD ITEMS
Everyday foods that are around your house that are toxic to your pets.
POISONS – HOUSEHOLD ITEMS
Everyday products that are around your house and in your garage that are toxic to your pets.
POISONS – PLANTS
Everyday plants that are around your garden that are toxic to your pets.
Veterinary Careers
BECOMING A VETERINARIAN
Being a veterinarian is an interesting, satisfying career. It is a varied profession based on animal health and welfare. You will need a Bachelor of Veterinary Science degree, which is available from Massey University in New Zealand.
Useful Veterinarian Career Links
http://www.vets.org.nz/careers
http://www.vets.org.nz/sites/default/files/domain-0/JTJ%20info.pdf
BECOMING A VETERINARY NURSE
Becoming a veterinary nurse is a rewarding and enjoyable career. There are several ways of achieving this goal but generally involves undertaking a course of study to obtain a Certificate in Veterinary Nursing.
Useful Veterinary Nurse Career Links
http://www.vets.org.nz/public/veterinary-careers/become-veterinary-nurse
http://www.nzvna.org.nz/My+Career.html
We’re here to help with all your pet care needs – call, email, or visit us to book an appointment or find out more.